From start to finish it was a pleasant experience. Salesman was not pushy and the crew was exceptional. I am a restoration contractor and I was impressed with how they went about the project; excellent procedures.

Extremely reasonable in pricing and excellent customer service. They replaced our windows several years ago and doors more recently. And the best part was they came and replaced a couple of latches years after the installation, fulfilling their life time warranty, without unnecessary fuss. Definitely recommend them

We had 8 of our home's windows replaced after 33 years. Price was very competitive, salesman was very good at explaining window features costs, and the general process of the removal and installation. The installation took one day, and met our expectations well. We had one screen issue which was corrected later to our satisfaction. I would recommend considering Window World when window replacement is needed.

I was very nervous a about hiring a window and door company, because there are so many scammers out there. I was also put off by the hard sell companies that waste hours of your time in the pre-sell B.S., like Andersen. I hadn’t heard of Window World before, but it was recommended on a mom’s group. I took a chance and the Rep. came over. Rob was straight-forward without the used car salesman vibe. I liked that the company is locally owned. We ordered all new windows and doors for our entire house, including 4 large custom sliding glass doors. Yes, it was pricey, but it was less than half the cost of the quotes. And these are real doors and windows, not the replacement ones. They sent a whole team out, and had them all replaced in 3 days. It was a massive undertaking. The installers were polite and tidy. The company is legit and professional. We got 2.5 years free financing, as long as we pay on time, which we do. I highly recommend!

I did wait for the windows over 3 months, but I was very satisfied with the job

My partner and I replaced 18 100-year old windows in our house with Joel and his team, and we would recommend these guys to anyone considering using them! Not only are they responsive, they care about their customers and are very focused on delivering a quality product and service. The team was on time (early!) and very neat during the installation and were as minimally invasive as possible. We are so thrilled with the work that they did, and we get compliments from our neighbors all the time on how good our windows look! We also had to have 1 window adjusted and 2 screens replaced after the install, and this was handled with great communication and very professionally. Can't say enough good things about Joel, Jackie and their team!

We are very pleased with our new windows! Our old house and needed new construction windows (not just insert replacements) so this weighed into our decision too! We got several quotes and this was the most reasonable with great quality. Good communication from the company throughout the process. We will be back for our lower level windows!

Great company windows are wonderful price was good

Good quality, good price. Had 17 windows replaced, the team was on time, quick, and did a good job. Would recommend!

Joel is the owner of the company. He was very professional. The siding that was installed on our house made the house look 100 % better.

In the fall of 2021 I ordered a replacement front window with four sections knowing that the window would arrive sometime in May! It was a bit later but I called Window World and was kept in the loop of window arrival. The owner was very responsive in calling his manufacturer to find out exactly when the new arrival would be! It arrived, got the install scheduled for June and it was accomplished by a very skilled 3 men crew who removed my shutters, installed the new window, and reinstalled my plantation shutters with ease! I recommend this LISLE location for Window World! Joel is the owner who really does return your phone calls and is very nice to work with! My salesperson was Rob who also is nice and easy to deal with! My window was fairly priced! This Lisle location of Window World was recommended to me via Nextdoor Neighbor App by a a satisfied customer who bought from them!

Excellent service from sales to installation!

Mark was very professional and easy to work with and Rocky did an excellent job with the installation. Would highly recommend Window World.

Great experience with Window World. 2 workers came and finished all of the windows in one day, cleaned up, no damage everything looked great.

Joel, the owner, is a nice guy.

Excellent customer service. Installer was cordial efficient and did a wonderful job. He respected the home by covering the floors, he cleaned up all materials. Roman did a wonderful job.

Very professional and courteous. Performed work for my 92yo mother. Super professional and kind and good value.

The attention to detail the installers had was a pleasant surprise. Highly recommend Window World!

We have used Window World in the past for a whole house window replacement and most recently a new front door. Each time they met or exceeded our expectations from sales man Rob to owner Joel the window world team will not disappoint you! Our door was installed by Sylvester who overcame issues with this old house never loosing his patience and giving attention to detail a great job! We highly recommend them don’t be fooled by others companies offers!

Window World truly honored the factory warranty, and Window World of Western Chicago knows their stuff and the team went out of their way to take care of me!

Amazing customer service and very honest people. This was my first time purchasing windows and they took the time to explain everything to me and my wife. I highly recommend using them

Window world installed 6 new windows in our upstairs and the quality turned out great.

Was referred by a neighbor for their value and quality. Checked out their sliding doors in their Lisle location. Took about six months to get our doors, due to manufacturing delays. However, the screens were also delayed. Decided to install without them. The installation was good, but some minor issues such as missing bumper and alignment of door which made it hard to open. Fortunately, Window World followed up stating screens were available. They installed them first thing this week and address the issues we had with doors. Overall, we are happy with results, despite the minor hiccups. We will definitely use them again in the future.

Great team, products, and service! Really enjoy working with Joel, Jackie, and Team. Locally owned and operated is a huge plus!

Rob my sales person is amazing! He knows his stuff and asked him to return for the rest of my windows to be completed. He did not rush us and answered my questions honestly! Scheduling for him to come out was fast. He provided a positive customer experience for the win!

Process of ordering was easy, no pressure in selling our sliding glass door. Installation was right on time. Installer showed up early even! Everything was explained to us. Great experience as usual!

Right from the beginning, this Window World team is incredibly professional and courteous. They're invested in delivering the right products for the job, rather than nickel-and-diming or up-selling you. Speaking with the owner, Joel, directly throughout the process made it seamless. One installer noticed manufacturing defects on two windows, and Sue called us the same day to schedule the installation of the repair. Highly recommend.

The two (2) man team showed up on time on the designated date. Installed our new custom patio door in about half a day. Put down tarps to protect our newly finished floors. Only negatives were the lead time on the door (4 months) due to COVID of course and the standard door handle is pretty flimsy. I thought we were getting a different type but we’ll see how it goes.

The true character of a company is how they handle an obstacle or when something becomes difficult! Rob and Window World did a great job of not only working us through the process of getting what we wanted, but also kept us in alignment with our HOA. They handled the process of getting us through all the processes and procedures that the HOA required. We had a problem that became an issue with our HOA. (Issue was not a Window World problem or issue!) ROB specifically, and actually everyone in Window World at this store I interacted with was incredibly accommodating and responsive! That issue was resolved by Rob and Window World in a professional and timely manner. I highly recommend!

Super satisfied with my new windows and the professionalism and courtesy shown by the installers, Rocky & Roman.